Leaving the Insurance Grind: A Surgeon’s Shift to Hybrid Concierge Practice

In this episode, Dr. Helene Nguyen—board-certified podiatric surgeon and founder of Feet ‘N Beyond of New Jersey—discusses her transition from an insurance-heavy practice to a hybrid concierge model. She shares how the traditional model led to burnout, emotional strain, and compromised patient care, and how shifting to a more intentional, patient-focused approach allowed her to regain control of her time, finances, and professional fulfillment.

Dr. Nguyen offers practical advice for physicians considering a similar transition, including how to navigate the fear of losing patients, improve cash flow, and deliver higher-value care. From overcoming initial challenges to embracing a mindset focused on quality over quantity, her story is both inspiring and informative for those looking to build a sustainable and impactful private practice.

You’ll walk away with real, actionable insights to help you figure out which practice model actually works best for your goals, your vibe, and the way you want to live and work.

To connect with Dr. Helene Nguyen, you may reach her via email at [email protected] or send a direct message through her professional Instagram account: @drhtn188